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Pet Food Experts Achieves Higher Levels of Customer Service and Associate Productivity with LYDIA Voice

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Pet Food Experts Achieves Higher Levels of Customer Service and Associate Productivity with LYDIA Voice
Homepage
Pet Food Experts Achieves Higher Levels of Customer Service and Associate Productivity with LYDIA Voice

Pet Food Experts Achieves Higher Levels of Customer Service and Associate Productivity with LYDIA Voice

Download Case Study
Download Starter-KIT

Pet Food Experts is a national distributor of pet foods and supplies to independent pet stores, currently operating six distribution centers across the U.S. Discover how the company went from paper-based picking to voice-directed picking with LYDIA Voice, after an EPG Prove It Pilot. Today, Pet Food Experts associates also benefit from hands-free, eyes-free, headset-free picking with the lightweight Lydia VoiceWear vest.

Who is Pet Food Experts?

Pet Food Experts is a distributor specializing in pet food and supplies, serving independent pet retailers across the United States. The company partners with a range of manufacturers to provide a curated selection of products, aiming to support retailers with logistics, customer service, and industry expertise.

Download the Pet Food Experts Case Study now

Nothing illustrates the application of our solutions better than a practical report. Read our case studies to learn how we help companies from various industries make their logistics processes more efficient. See for yourself – the results speak for themselves.

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“Teaming up with LYDIA Voice has enabled us to pick orders 38% faster and our order accuracy is averaging 99.9% since the implementation.”
COO at Pet Food Experts
“Teaming up with LYDIA Voice has enabled us to pick orders 38% faster and our order accuracy is averaging 99.9% since the implementation.”
COO at Pet Food Experts
PetFoodExperts-case-study-voice-picking_3
“We needed a new system that would give us greater efficiency, decrease the number of touches, and – more importantly – give us control!”
COO at Pet Food Experts
“We needed a new system that would give us greater efficiency, decrease the number of touches, and – more importantly – give us control!”
COO at Pet Food Experts
PetFoodExperts-case-study-voice-picking_4
“With the new generation’s labor force, it had to be a digital tool that was easy to use, easy to be trained on, and able to get people engaged right away.”
COO at Pet Food Experts
“With the new generation’s labor force, it had to be a digital tool that was easy to use, easy to be trained on, and able to get people engaged right away.”
COO at Pet Food Experts
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“Our order associates tell us they’re happier with the LYDIA Voice system!”
COO at Pet Food Experts
“Our order associates tell us they’re happier with the LYDIA Voice system!”
COO at Pet Food Experts

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