Internal logistics processes need to be completed increasingly faster and more flexibly, yet still be as cost-efficient as possible. This is due to the pressure to optimise having intensified for years and, what’s more, across all sectors.

Clients are imposing increasingly stricter requirements for both frozen food and fresh food logistics, especially regarding delivery times. It is precisely in these segments that the current rises in energy costs are clearly evident, forcing companies to take further optimisation measures. There is another factor that holds significant importance, particularly within the frozen food segment: temperatures down to -23° C subject people and technical equipment to great physical stress. Consequently, the considerable expense and the tough working environment mean that companies must provide their employees with technologies that, firstly, they will enjoy working with and will assist them efficiently from an ergonomic viewpoint. Secondly, these systems must bring improvements to process efficiency and mitigate the rise in total costs. This is why voice solutions have proven their worth in such challenging environments.

Automation has intralogistics firmly under control – this seems so at first glance. Nevertheless, manual processes continue to be an important part of the industry. And that will continue to be the case in the future. Compared to automated systems, the human factor with its cognitive abilities is still the more reliable and faster option for controlling complex processes – especially when dealing with special cases that occur in the process flow.