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Powerful solution for optimising order processing in logistics
Powerful solution for optimising order processing in logistics
In the area of logistics service providers, one thing is particularly important: maximum flexibility in a fiercely contested, constantly changing market environment. Many different clients with different products, that have to be managed simultaneously. The employee base also changes frequently. Due to the high volumes, seasonal and temporary workers are the means of choice to always handle customer orders promptly and reliably. Voice picking shows its advantages when processing orders.
The challenges in shipping logistics are increasing. Shorter delivery times, various logistics service providers and numerous types of dispatches need to be managed efficiently. Complex processes with delivery notes and paper lists can be a hindrance. With deliver by voice, we have made paperless data capture via voice picking suitable for delivery logistics. As a CEP or transport service provider, you benefit as usual from the hands-free/eyes-free concept. The whole delivery cycle can be managed via voice. This helps your employees keep their eye on the current traffic situation and increase overall occupational safety. Important order data, for example such as the next address, can conveniently be retrieved by voice. In combination with a mobile device, the recipient can also sign a delivery receipt.
Intuitive control of the individual process steps during delivery via voice dialogue
Eyes free principle increases safety during orientation in road traffic
Optional transmission of process data to mobile voice devices via WLAN or UMTS
LYDIA Voice delivery is our voice solution designed to improve quality throughout the entire delivery process, right up to the final customer handover. Courier, express, and parcel (CEP) as well as transport service providers benefit from the hands-free/eyes-free concept and full voice control. This eliminates the need to look at an MDE display in the truck, keeping the driver’s focus fully on the road. In combination with a mobile device, recipients can digitally confirm deliveries immediately. This enhances work safety and reduces delivery times to the end customer. As always, LYDIA Voice delivery integrates seamlessly into your existing IT system landscape.
Overcome language barriers with AI-based real-time translation. This is the future of communication in intralogistics.